Working Hours
  • Mon 7:30AM - 5:00PM
    Tue 7:30AM - 5:00PM
  • Wed 7:30AM - 5:00PM
    Thu 7:30AM - 5:00PM
  • Fri 7:30AM - 5:00PM
    Sat Closed
  • Sun Closed
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727-343-4242 | 7121 9th Ave North

WHEN ACCIDENTS HAPPEN

WHEN ACCIDENTS HAPPEN, St.Petersburg, FL

How to Respond in a Tough Situation

Being in a car accident is the last thing anyone wants - but when it does happen, there are ways of making sure that the legal and insurance issues are handled with as little stress as possible.

  • First of all - stay calm.
  • If someone is injured, be sure to call for medical help.
  • Make sure you call the police.
  • Don't publicly make any statements where you either accuse the other person of causing the accident or take all the blame yourself. It could open you up to legal problems.
  • Whatever you do, don't leave the scene until you've had a chance to talk with the officer and you've gotten their name. It's important to make sure that your side of the story goes on the record. Afterward, it's a good idea to get a copy of the police report.
  • Make sure you have a pre-printed copy of your insurance information in the glove compartment, along with a camera you can use to provide pictures for the insurance company. A disposable camera with a flash for nighttime or interior shooting is usually best for this.
  • In dealing with the other driver, make sure you get their name, address, driver's license number and insurance information - and that they get the same information from you.
  • Also, make sure to get information from any witnesses as well.
  • Make sure you get pictures of any physical evidence of what could have caused the accident.
  • Write down pertinent details such as where the accident took place, what the weather was like, etc.
  • Once the information's exchanged, report the accident to the insurance company immediately, even if it's not your fault.
  • Make sure you understand how you're covered, and don't be afraid to ask the insurance company to explain the conditions of your coverage and payments.
  • Don't be afraid to seek legal advice - and don't sign anything if you don't understand it.
  • When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
  • Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

    You have a right to know what kind of parts are being used on your vehicle, and to know if your insurance policy dictates what kind of parts can be used in your car. If your policy lets you choose, you have the right to decide for yourself.
  • An insurance company also has the right to inspect your vehicle, but it is not required to do so. In addition, they cannot require you to visit one of their own claim centers.
  • And finally: Make sure you learn from this accident, but also let yourself move on from what happened. Everyone has an accident once in a while - it's just something that happens.

Remember - Drive Safely!

Want more information on your rights? To make an appointment, call us at 727-343-4242 or make an appointment online!


What Our Customers Are Saying

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We were on vacation and a long way from home when the brakes started scraping and making noise. These guys checked our brakes free of charge and ensured us it was nothing to worry about, which was a big load off my mind. They could've easily taken advantage of us. Highly recommended.

, 02/24/2021

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Wow, it's been a long time since I have encountered an honest mechanic shop. The shop is spotless. The owner is professional, polite and knowledgeable. I hope I don't have to see them again but if I do I am sure they will take care of my issues. Friendly and honest. Thanks guys!

, 10/12/2020

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These guys are great! Had a couple things fixed and they were fast and gave me a great deal.

, 09/18/2020

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Bob Ortiz and his staff have worked on 4 cars for my family. Each and every time, Affordable Auto and Truck Repair provided quality service at a reasonable price. My first experience was when my son called AAA due to a late night problem. Affordable Auto and Truck Repair arrived quickly, towed his car to their facility and secured it and repaired and returned it to him the next day. I have since taken my car for regular maintenance and new tires; my wife's car due to an electrical issue; and my daughter's car for a sensor issue. For my daughter's car, Bob recommended that we also replace her tires. He gave me a quote on a new set of tires but also informed me that for the type of tire my daughter needs, he wouldn't be able to compete with the national tire companies and suggested I shop around. At every juncture, Bob has dealt with me honestly and fairly, always kept me updated on cost and time to completion of the job, and provided quality service. By putting himself in the shoes of his customer, Bob and Affordable Auto and Truck Repair offer the highest degree of customer service. They deserve and have earned my highest recommendation.

, 07/16/2020

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Great customer service

, 05/15/2020

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Great customer service! No hassles, good people!

, 02/28/2020

  • ASE (Automotive Service Excellence)
  • IDENTIFIX
  • Jasper
  • AAA Approved Auto Repair
  • ASE Master Technician
  • BBB Accredited Business
  • ALL-DATA
  • Mitchell1
  • Car Care Aware
  • Call Us For Service: 727-343-4242