Working Hours
  • Mon 7:30AM - 5:00PM
    Tue 7:30AM - 5:00PM
  • Wed 7:30AM - 5:00PM
    Thu 7:30AM - 5:00PM
  • Fri 7:30AM - 5:00PM
    Sat Closed
  • Sun Closed
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727-343-4242 | 7121 9th Ave North

CODE OF ETHICS

CODE OF ETHICS, St.Petersburg, FL

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

What Our Customers Are Saying

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We were on vacation and a long way from home when the brakes started scraping and making noise. These guys checked our brakes free of charge and ensured us it was nothing to worry about, which was a big load off my mind. They could've easily taken advantage of us. Highly recommended.

, 02/24/2021

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Wow, it's been a long time since I have encountered an honest mechanic shop. The shop is spotless. The owner is professional, polite and knowledgeable. I hope I don't have to see them again but if I do I am sure they will take care of my issues. Friendly and honest. Thanks guys!

, 10/12/2020

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These guys are great! Had a couple things fixed and they were fast and gave me a great deal.

, 09/18/2020

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Bob Ortiz and his staff have worked on 4 cars for my family. Each and every time, Affordable Auto and Truck Repair provided quality service at a reasonable price. My first experience was when my son called AAA due to a late night problem. Affordable Auto and Truck Repair arrived quickly, towed his car to their facility and secured it and repaired and returned it to him the next day. I have since taken my car for regular maintenance and new tires; my wife's car due to an electrical issue; and my daughter's car for a sensor issue. For my daughter's car, Bob recommended that we also replace her tires. He gave me a quote on a new set of tires but also informed me that for the type of tire my daughter needs, he wouldn't be able to compete with the national tire companies and suggested I shop around. At every juncture, Bob has dealt with me honestly and fairly, always kept me updated on cost and time to completion of the job, and provided quality service. By putting himself in the shoes of his customer, Bob and Affordable Auto and Truck Repair offer the highest degree of customer service. They deserve and have earned my highest recommendation.

, 07/16/2020

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Great customer service

, 05/15/2020

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Great customer service! No hassles, good people!

, 02/28/2020

  • ASE (Automotive Service Excellence)
  • IDENTIFIX
  • Jasper
  • AAA Approved Auto Repair
  • ASE Master Technician
  • BBB Accredited Business
  • ALL-DATA
  • Mitchell1
  • Car Care Aware
  • Call Us For Service: 727-343-4242